Order Cancellation

Order Cancellation Policy at Gigakart

At Gigakart, we strive to ensure that your orders are dispatched promptly and efficiently. Typically, orders are dispatched within 24 hours of being placed. However, we understand that sometimes you may need to cancel your order. We offer a flexible cancellation policy to accommodate such needs. Here’s how you can cancel your order with us:

How to Cancel Your Order

  1. Via Your Account:
    • Log in to your account on the Gigakart website.
    • Navigate to the “Orders” section.
    • Select the order you wish to cancel and submit a cancellation request.
  2. Through the Order Placement Email:
    • Once you place an order, you will receive an order confirmation email immediately.
    • This email contains a link that allows you to request a cancellation directly.
  3. Contacting Us via WhatsApp:
    • You can also contact our customer support team through WhatsApp at 9958470820.
    • Send us a message with your order details, indicating that you wish to cancel your order.

Important Note:

  • Please note that you can cancel your order anytime before it is dispatched.
  • If your order has already been dispatched, cancellation will not be possible.
  • In such cases, you may need to follow our return policy to return the product once it has been delivered.

Additional Information:

  • We process cancellation requests promptly, and you will receive a confirmation once your cancellation request is approved.
  • If you have already made a payment, the refund process will be initiated immediately upon cancellation confirmation. The refund may take a few days to reflect in your account, depending on your payment method and bank processing times.

Customer Support:

Our customer support team is always ready to assist you with any queries or concerns you may have regarding your order. Feel free to reach out to us via WhatsApp at 9958470820 for any assistance.

At Gigakart, we are committed to providing you with a seamless shopping experience. Your satisfaction is our top priority, and we are here to help you every step of the way.

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